Unblocking My Pocket Option Trading Account

20

I am writing regarding my Pocket Option trading account registered in the name of Namutebi B*** with the email address keimac***@gmail.com. Around 23–25 June 2026, my account was blocked after I submitted expired documents for address verification. Since the block, I have not been able to access my trading account, where I currently have a balance of 28 USD. I contacted Pocket Option customer support about this situation, but I was informed that my account cannot be restored. I acknowledge that I mistakenly submitted expired documents and I am ready to provide valid and up‑to‑date identification and address verification documents. I kindly request that my account be reviewed again, my verification reopened, and my trading account unblocked so that I can regain full access to my profile and funds. I expect Pocket Option to allow me to correct my information with valid documents and to restore full access to my trading account as soon as possible.

Comments

Similar Complaints

Unblock My Pocket Option Account

28

I am a user of a Pocket Option trading account, and my account was blocked on 7 May 2026 after an issue with face verifi...

Pocket Option Account Blocked After Verification

245

I am writing on behalf of my friend, who is a Nigerian user of the Pocket Option trading platform, to report that his tr...

Pocket Option Account Recovery Regarding This User ID 119302390

102

I am writing regarding my Pocket Option standard trading account, which I can no longer access, even though I know the u...