I signed up for PeP and deposited money into my account, but because I couldn’t complete the verification process, I am unable to access or use my funds. When I contacted customer service, they told me to email my account details and request a refund. I followed their instructions and sent the email, but my money is still stuck in the account, and I have received no update or response.
This is completely unacceptable! If PeP is holding users’ money, they must provide fast and clear solutions. I demand an immediate resolution and refund of my funds. PeP must fix this issue now or risk losing customer trust.
A few days ago, I transferred money to my Pep account, but it never showed up. I waited, thinking it might be a delay, but nothing changed. I then emailed Pep’s customer service, explaining the issue, but I never received a response. At this point, I’m extremely frustrated. Where is my money? If th...
I downloaded the Pep app and loaded money into my account, but I can’t perform any transactions. The app simply won’t let me use my balance, making it completely useless. I have contacted customer service 3-4 times, but nothing has been resolved. I even requested a refund, but that hasn’t been proc...
I added money to my Pep Premium account, but now I can’t withdraw it or transfer it to another account. My funds are completely stuck, and I can’t access them in any way. What’s worse, I can’t reach customer support—there’s no response at all. This is extremely frustrating, especially since I’ve be...
I loaded money into my Pep account, but when I tried to use it, I was suddenly asked to upgrade to a Premium account. Fine—but when I tried to verify my identity with my ID, I kept getting an error message. I called customer service, and they told me to try on Android because there was a system upd...
I opened my Jeton Wallet account quite some time ago, and I still have money sitting in it. The problem is that my registered email and phone number are outdated, and I cannot access or update my account properly. I reached out to the live support team, but they were completely unhelpful and offered...
Comments