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I Face a Seat Refund Issue on Pegasus — Paid Seat Not Provided on Flight PC1091

October 29, 2025 2:46 PM62

On September 23, 2025, during Pegasus Airlines flight PC1091 from Sabiha Gökçen to Barcelona, I was not assigned the seat I had previously purchased. Because the aircraft model was changed at the last minute, I was unable to sit in the seat I paid for. I have experienced a similar issue before, and at that time, Pegasus refunded the seat fee.

Before and during the flight, I spoke with both the cabin crew and ground staff, but for the past month, I’ve been told the case is still “under review” with no resolution. My PNR code is 76T1QR, and the seat fee I paid was approximately $63.

I request that Pegasus Airlines resolve this issue and refund the seat fee I paid, as I did not receive the service I was charged for.

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