On November 9, 2025, I experienced a serious inconvenience during my Pegasus flights from Prague to Istanbul and then from Istanbul to Gaziantep. My Istanbul–Gaziantep flight was rescheduled from 20:15 to 19:55 without any notification. Even though I had purchased both flights together as a connected itinerary, the schedule change caused me to miss my connecting flight. When I contacted Pegasus customer service, I only received a dismissive “it can happen” response and no solution was offered. I was rebooked on another flight, but it departed three hours later, causing me to arrive at my destination much later than planned and suffer significant inconvenience. I request compensation for the extra waiting time and distress caused, as well as an official apology for the disruption. My reservation number is PC2408.
Pegasus Airlines suddenly rescheduled my flight from Milan to Istanbul (Sabiha Gökçen), originally booked for Saturday, March 8, 2025, at 16:00, without my consent. The new flight was set at an inconvenient time on the same day at 09:00 AM, causing significant disruption and financial loss. Because ...
On January 29, 2025, my flight from Izmir to Lisbon with Pegasus Airlines was suddenly canceled. They rescheduled the flight for January 30, but by then, my hotel reservations were already booked based on the original flight date, leaving me stranded and financially impacted. I tried to contact Peg...
On Sunday, November 12th, at 09:20, the Şanlıurfa - Sabiha Gokcen flight was abruptly canceled around 03:00, a mere 6 hours before departure, without any explanation. I discovered this upon arriving at the airport, unable to reach the call center for 45 minutes. With no Pegasus representative availa...
On 28 November 2025, my Pegasus flight PC2406 from Istanbul Sabiha Gökçen Airport to Gaziantep, which was scheduled to depart at 21:00, was delayed by 120 minutes and announced to take off at 23:00. There was no explanation, no information, and no representative available to speak to regarding this ...
My wife and I were scheduled to fly from Sabiha Gökçen to Mecca on March 20, 2024, on Pegasus Airlines. However, Pegasus canceled our flight and rebooked us on a flight the day before, March 19, 2024. This caused us significant inconvenience and expense. We had to pay for an extra night in a hotel,...
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