I Report Unauthorized ₺999 Charge From Pdfaid and Demand Refund
I previously made a one-time payment of ₺49 on Pdfaid to use their PDF converter service. That transaction was completed knowingly and with my approval. However, on August 9, 2025, I was shocked to discover that an additional ₺999 had been withdrawn from my card ending in 5189 without my knowledge or consent. I never approved this charge, and I received no prior notification or warning before it occurred.
Only after the withdrawal did I receive an email stating that a subscription had been started and that the service would automatically renew each month for ₺999. During the purchase process, I did not check any boxes, agree to any contract, or see any visible information indicating that a subscription would be created. This makes the charge completely unauthorized.
The payment was processed in Balıkesir, and this situation has caused me clear financial harm. I never intended to subscribe to any monthly plan, nor did I agree to repeated charges of this size.
I demand the immediate cancellation of this unauthorized subscription and a full refund of the ₺999 taken from my account. Pdfaid must resolve this issue promptly and ensure that my card is not billed again without my explicit approval.
Hello, Thank you for sharing your message with us. Pdfaid is an online PDF editing and conversion platform that operates only with user consent. All subscription terms and pricing information are clearly displayed during registration. So that we can check your account and payment records, please send your payment receipt and the email address you used. Our team will conduct a detailed review and provide you with information. Best regards, Sophie, pdfaid Support Team





