PDFAid Made Unauthorized International Withdrawal From My Card
On October 14, 2025, I used the SC pdfaid website on my computer through the Chrome browser to convert a document into PDF format. I paid the service fee of 49 TL using my Ziraat Bank card ending in 6384. However, on October 21, 2025, an international charge of 1,015.67 TL was withdrawn from the same card without my knowledge or approval. Similar unauthorized withdrawals were also made on different dates.
During the process, I was not informed of any additional fees, memberships, or subscriptions, and I did not receive any confirmation email or invoice afterward. I created an account using the email address m************@gmail.com while using the service. I attempted to contact the company, but I could not reach them.
I urgently request that this transaction be investigated and that the unauthorized 1,015.67 TL charge be refunded to me. Otherwise, I will proceed with legal action.
Hello, Thank you for your feedback! We understand how concerning unexpected charges can be and take such reports seriously. Details and terms are shown during the process, though they can be missed. Please contact our support team so we can review your case and work toward a resolution. Best, David, PDFAid Support
