I Get Unauthorized ₺999 Charge From Pdfaid After One-Time ₺45 Payment

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Birkan
August 08, 2025 1:02 am
93

On August 7, I used my credit card to make a one-time payment of ₺45 on Pdfaid in order to use their document editing service. I expected this to be a single transaction only. However, immediately after completing the process, I discovered that an additional ₺999 was withdrawn from my account without my knowledge or consent. I never approved this charge and no clear warning or notification was presented during the purchase.

I contacted Pdfaid customer service right away to report the issue. They told me that my request had been forwarded and that I would receive an email response. Unfortunately, to this day, I have not received any reply or resolution. The lack of communication combined with the unauthorized withdrawal has left me frustrated and concerned about the company’s practices.

I am demanding a full refund of the ₺999 that was unfairly taken from my account. Once the refund is completed, I also request that my account be permanently closed to prevent any further charges. I expect Pdfaid to resolve this matter urgently and return my money without further delay.

October 31, 2025 2:25 pm (2 months after complaint)

Hello, Thank you for your feedback. We would be happy to investigate the situation you mentioned. Payment transactions are carried out only with user approval, and all fee details can be viewed before payment. We will assist you as soon as possible. Best, David, pdfaid Support

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