I Face Unauthorized 1899 TL Withdrawal From PDFAid After Small Payment

I Face Unauthorized 1899 TL Withdrawal From PDFAid After Small Payment
Hayrunnisa
July 14, 7:17 pm
26
Hayrunnisa's Thank You Message
“Hello, I contacted you via email and my problem was resolved.”

On July 4, 2025, I made a payment of only $0.73 for a one-time service through the PDFAid application. However, on Friday, July 11, 2025, a much larger amount of ₺1,899 was withdrawn from my account without my knowledge or consent. I was not provided with any notification, approval request, or agreement regarding this charge, making it an unauthorized transaction. I demand an immediate refund of the ₺1,899 that was wrongfully taken. Otherwise, I will file a complaint with the Consumer Arbitration Board and the Public Prosecutor’s Office, and I will also pursue legal action against the company. I expect a prompt response and resolution to this matter.

October 29, 12:18 pm (3 months after complaint)
Hayrunnisa
October 29, 12:23 pm

Hello, I contacted you via email and my problem was resolved.

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