PayerMax Debit Card Cannot Be Used for Online Payments

I have been experiencing ongoing problems with online payments since I first started using my Hadi Bank debit card. In particular, whenever I try to make payments on platforms such as Payermax.com, Netflix, and Google, I receive the 3D Secure verification code, but shortly afterward I receive an SMS stating that my card has been blocked. The message says that I need to unblock the card through the app, but despite doing so, I am still unable to complete any online payments.

This problem has continued since the day I started living in Izmir. I have contacted customer service several times, but they told me there was no issue with my card and did not provide any solution. I have tried all the suggested steps, such as locking and unlocking the card and restarting the app, but nothing has changed. There are also no security restrictions or contractual limitations on my card that would prevent online payments. In addition, I have not experienced any financial loss from the failed transactions.

My customer number is 0551*****87. I request that this issue be permanently resolved so that I can use my card for online payments without any problems.