I'm wary of online scams and fraudulent listings. How can I avoid potential downsides or common issues when using PartsGeek?

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Xolvie
Xolvie Resolution Specialist November 22, 2023 9:53 am

Here are some useful tips to help you deal with possible downsides or common problems when using PartsGeek:
• Ratings and reviews of the seller: Before you buy something, you should always look at the seller's ratings and reviews. You can do this on the PartsGeek website or a review site run by a third party, such as Xolvie. It tells you about the seller's reputation and how reliable they are.
• Beware of Unrealistic Prices: Be careful when you see listings with prices that are much lower than similar ones. There's a good chance that a deal is too good to be true. Prices that are too low to be realistic could be a sign of problems.
• Read Product Descriptions Carefully: Before you buy something, read the product description carefully. At this point, you should make sure you understand what you're buying and that the part will work with your car.
• Ask Questions: If you have any questions about a listing, don't be afraid to ask the help.
• Use a Credit Card for Safety: To avoid fraud, you might want to pay for your purchase with a credit card. Credit cards protect you against fraud, so if you fall for a scam, you can get your money back.
• Keep your personal information safe. PartsGeek only needs your shipping and billing information to process your order. Do not give anyone else any personal information.

If you think someone is trying to scam you, call PartsGeek's customer service right away for help. They can help look into what's going on and make it easier for you to get your money back.
To help others, you can share and answer your side of the story on Xolvie.

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