My Papara account has been under review for six months since June, with approximately ₺750,000 frozen. We are a wholesale supplier of white goods spare parts, and we have all the necessary tax records and documents. Trusting the system, we have refrained from initiating legal action so far, but we are facing significant hardship. We constantly receive automated responses. If we had invested this amount in a bank with interest, we would have earned substantial returns by now. Please resolve this issue immediately! I have applied to the TÖDEB Arbitration Committee and am waiting for their response. This isn’t just a month or two; under the guise of contractual obligations and routine reviews, they freeze large sums of money when they see high balances in accounts. The contract states they must respond and resolve issues within 20 business days, but Papara disregards laws and regulations. It feels like they are outright taking our money. Is there no government body to oversee this institution? They are unlawfully causing harm to people.
My Papara account has been under investigation for 6 months since June, with approximately ₺750.000 of our money blocked. Because we trusted the process, we have not pursued legal action until now, but we are deeply affected by this situation. All we receive are automated responses. We demand the im...
I have been a Papara member for 1 year. On June 11, 2025, I transferred ₺2,000 from a bank account of my own to my Papara account and opened the mobile application. I received a notification that my account was permanently closed for no reason. When I called customer support, they stated that they c...
My Papara account (account number: 154536***) was permanently closed this morning without any notice or explanation, and approximately ₺180,000 in my balance was confiscated. I did not receive any warning, notification, or explanation regarding the closure of my account; it was only stated that it w...
Papara hasn't returned my 300,000 ₺ for a week. They initially said it would take three working days, but I’ve been left waiting, and now all I receive are automated messages in my email. I’ve called Papara customer service multiple times, but no one provides a clear answer or timeline. It feels lik...
Comments