Papara Blocked My Account for 6 Months Without Providing Any Resolution

My Papara account has been under investigation for 6 months since June, with approximately ₺750.000 of our money blocked. Because we trusted the process, we have not pursued legal action until now, but we are deeply affected by this situation. All we receive are automated responses. We demand the immediate return of our money. If this amount had been invested in a bank, it would have generated significant interest by now. This issue needs to be resolved without further delay. I have applied to the Tödeb Arbitration Committee and am waiting for a response. This is not about 1 or 2 months; under the pretext of routine inspection and contractual obligations, large sums of money are seized as soon as they are detected in accounts. The contract states that the matter must be resolved within 20 business days, yet Papara disregards this completely, ignoring law and order. This is effectively destroying our money. Is there no government agency overseeing this institution? They are unlawfully causing harm to people.