My Papara account has been under investigation for 6 months since June, with approximately ₺750.000 of our money blocked. Because we trusted the process, we have not pursued legal action until now, but we are deeply affected by this situation. All we receive are automated responses. We demand the immediate return of our money. If this amount had been invested in a bank, it would have generated significant interest by now. This issue needs to be resolved without further delay. I have applied to the Tödeb Arbitration Committee and am waiting for a response. This is not about 1 or 2 months; under the pretext of routine inspection and contractual obligations, large sums of money are seized as soon as they are detected in accounts. The contract states that the matter must be resolved within 20 business days, yet Papara disregards this completely, ignoring law and order. This is effectively destroying our money. Is there no government agency overseeing this institution? They are unlawfully causing harm to people.
My Papara account has been under review for six months since June, with approximately ₺750,000 frozen. We are a wholesale supplier of white goods spare parts, and we have all the necessary tax records and documents. Trusting the system, we have refrained from initiating legal action so far, but we a...
I have been a Papara member for 1 year. On June 11, 2025, I transferred ₺2,000 from a bank account of my own to my Papara account and opened the mobile application. I received a notification that my account was permanently closed for no reason. When I called customer support, they stated that they c...
On August 26, 2025, my Papara account was closed. Just before the closure, I had deposited around ₺15,800–16,000 into my account via an ATM, and when I got home, I saw that the account was shut down. The money I deposited was meant to pay my bills and rent, but for three days I have not been able to...
My Papara account (account number: 154536***) was permanently closed this morning without any notice or explanation, and approximately ₺180,000 in my balance was confiscated. I did not receive any warning, notification, or explanation regarding the closure of my account; it was only stated that it w...
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