• Homepage
  • Papara
  • I Report Papara Took My Money and Closed My Account Without Reason
ID:32944463
1
Buse is completely dissatisfied with the result

I Report Papara Took My Money and Closed My Account Without Reason

profile
Buse
Papara
July 04, 2025 7:32 pm
63

I have been a Papara member for 1 year. On June 11, 2025, I transferred ₺2,000 from a bank account of my own to my Papara account and opened the mobile application. I received a notification that my account was permanently closed for no reason. When I called customer support, they stated that they could not give a reason, but they opened a request for the return of the money. As of 04.07.2025, the money has still not been returned. When I logged into the mobile app, I saw a text stating that I could "request a re-evaluation" to reopen the account. So I sent an e-mail. On the same day, it was reported that they would not open the account and that the balance in the account was still under review. As a result, the money I transferred from the bank registered with the BRSA was taken hostage by being subjected to the "security review" of Papara, whose entire reliability and reputation has been destroyed.

Buse
Buse
July 07, 2025 2:07 pm

You have sent the same email again. There is no detailed information. Besides, no one is asking for information. I want a refund of the money you have seized that belongs to me. I think I have explained it in a very simple, clear, and understandable way. So there is no need to send me the same email over and over again. I will share every email you send here as well. I repeat: give me my money back.

profile-icon
To be able to comment, or .

Comments

Be the first to comment

Q&A: Explore Popular Queries

Check out the solutions and tips on this topic.
I’ve been waiting for days for a refund through Papara, but it's still pending. How can I push Papara to process the refund faster?
29 Complaints
Papara blocked my account without warning, and I have funds stuck inside. How can I easily release my funds?
44 Complaints

Similar Complaints

My Papara Account Was Closed Without Notice and Balance Confiscated

profile
Bora
Papara
September 14, 2025 5:37 pm
81

My Papara account (account number: 154536***) was permanently closed this morning without any notice or explanation, and approximately ₺180,000 in my balance was confiscated. I did not receive any warning, notification, or explanation regarding the closure of my account; it was only stated that it w...

1
Selin is completely dissatisfied with the result

Papara Blocked My Account and Black Card Without Any Explanation

profile
Selin
Papara
September 04, 2025 1:20 am
95

For about 3–4 months, my Papara account and my Papara Black Card have been completely inaccessible. My ₺1020 has been blocked in my account under the excuse of “review,” and I am unable to make any transactions. I contacted customer service multiple times both by email and phone, but I either receiv...

Papara Closed My Account and Blocked My Access to Funds

profile
Alkan
Papara
August 28, 2025 11:42 am
73

On August 26, 2025, my Papara account was closed. Just before the closure, I had deposited around ₺15,800–16,000 into my account via an ATM, and when I got home, I saw that the account was shut down. The money I deposited was meant to pay my bills and rent, but for three days I have not been able to...

Papara Did Not Add My Deposit to My Account and Marked It as Resolved

profile
Huzeyfe
Papara
May 31, 2025 7:47 pm
93

On May 29, 2025, at around 6:30 PM, I made a deposit of ₺7100 into my Papara account. After the transaction, I received a receipt, which I then threw away. Later, when I logged into my account to check, I saw that the amount I had deposited was not reflected in my balance. I submitted a support tick...

Report a Similar Issue