I Report Papara Took My Money and Closed My Account Without Reason
I have been a Papara member for 1 year. On June 11, 2025, I transferred ₺2,000 from a bank account of my own to my Papara account and opened the mobile application. I received a notification that my account was permanently closed for no reason. When I called customer support, they stated that they could not give a reason, but they opened a request for the return of the money. As of 04.07.2025, the money has still not been returned. When I logged into the mobile app, I saw a text stating that I could "request a re-evaluation" to reopen the account. So I sent an e-mail. On the same day, it was reported that they would not open the account and that the balance in the account was still under review. As a result, the money I transferred from the bank registered with the BRSA was taken hostage by being subjected to the "security review" of Papara, whose entire reliability and reputation has been destroyed.
You have sent the same email again. There is no detailed information. Besides, no one is asking for information. I want a refund of the money you have seized that belongs to me. I think I have explained it in a very simple, clear, and understandable way. So there is no need to send me the same email over and over again. I will share every email you send here as well. I repeat: give me my money back.
