I’ve been using Papara for years without issue, but recently I received a balance notification only to find out that Papara had deducted a 3.5% transaction fee from the incoming amount. I wasn’t warned about this change in advance, and there was no prior agreement or notice that such a fee would be applied.
Out of an ₺8400 transfer, Papara withheld ₺300 just like that. This is completely unreasonable. If I had known about this policy beforehand, I would have easily opened an account with a regular bank where they don’t deduct random percentages at will.
Papara, this is unacceptable. You need to be transparent about your fee structure and inform users before implementing charges that impact their finances. I’m demanding a clear explanation of why this fee was applied and a refund of the amount that was unfairly deducted. You’ve built your brand on convenience and low fees—don’t betray your long-time users like this.
Today, a transfer of $1,668 was made to my account through the Papara app. However, an excessive transaction fee of $35.75 was deducted from the transferred amount. Moreover, this deduction was made directly from the incoming funds rather than from the sender, and I received no prior notification. N...
On September 4, 2025, I transferred $53 to my Payoneer virtual card account, and the payment was received successfully. However, before I could send the funds to my bank account, Payoneer deducted $51 without my consent, labeling it as an annual account and card fee. This charge was applied without...
I recently noticed unauthorized charges on my Papara card labeled under “App Store.” The first withdrawal was ₺69, followed by a second charge of ₺50—both of which I never approved. I don’t have any active subscriptions or linked accounts on the App Store that would justify these deductions. This i...
I’m writing to express my frustration and demand a resolution from Papara. Without any prior warning or detailed explanation, Papara permanently closed my account even though I had a balance inside. This is completely unacceptable. I was using the platform actively and responsibly, and I had funds ...
I recently discovered that BetterMe has been charging my Papara card without my knowledge or consent. I have never signed up for any subscription or created an account with BetterMe, yet unauthorized charges have been made to my account. The first charge occurred in March 2025 for ₺179, followed by...
Comments