A few months ago, I bought a jacket from Oysho for ₺4000, expecting high quality. It was advertised as waterproof, windproof, and protective in freezing temperatures, but it turned out to be a huge disappointment.
The jacket does not keep me warm, does not repel rain, and even the zipper gets stuck constantly. It’s nowhere near the quality I was promised. I know that if I go to the store, no one will take responsibility, and they’ll just pass me from one person to another.
I demand a full refund—this product does not match its description. Oysho needs to stand behind its products and allow customers to return faulty items without hassle!
I’m extremely disappointed with the quality of the North Face down jacket I purchased. Right after I started wearing it, the feathers began leaking noticeably—especially through the inner back panel and the sleeve area, where small holes had formed out of nowhere. These aren’t minor cosmetic issues;...
I purchased a waterproof Columbia ski jacket, expecting high quality. Since it’s a light-colored jacket, I followed the care instructions exactly and washed it after about a month. However, after washing, the fabric bunched up inside, causing visible deformities. I took it back to the store for an ...
I had to return a purchase made with an Oysho gift card because the product was defective. Even after I explained that I no longer possessed the gift card, I was unable to receive a refund. Contradicting their own policy as clearly stated on their website. Both the cashier and the customer service w...
On November 5, 2025, I purchased the “Aerogelli Fellex Water-Repellent Long Puffer Jacket” from Oysho’s online store. When the product arrived, it was much thinner than it appeared in the images, and not nearly as padded as described. Because of this, I immediately initiated a return on the same day...
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