I’m extremely disappointed with the quality of the North Face down jacket I purchased. Right after I started wearing it, the feathers began leaking noticeably—especially through the inner back panel and the sleeve area, where small holes had formed out of nowhere. These aren’t minor cosmetic issues; the jacket is literally shedding feathers every time I wear it, and it’s only getting worse.
I requested a return, expecting a brand like North Face to stand by its products, but the store outright refused to accept it. This is unacceptable for a premium-priced product. I paid good money—₺ to be exact—for a jacket I thought would last and perform well.
I demand immediate attention to this issue. North Face needs to take responsibility and either approve the return or replace the faulty item without delay.
I purchased a North Face down jacket from Zey Sport, but from the start, it had feathers coming out. When I mentioned this to the salesperson, they assured me that it would stop after the first wash and that if it didn’t, I could bring it back for inspection. After the first wash, the feather shedd...
About two years ago, I purchased a North Face jacket from the Vadi Istanbul store. However, every time I wore it, feathers would come out and stick to my clothes. Additionally, the jacket emitted a strong, unpleasant odor, especially in rainy weather. I returned the jacket to the store, and they se...
Last winter, I purchased a women’s down jacket from Lacoste. Since winters in Mersin are mild, I only got to wear it once before the weather warmed up. The jacket was stored in my closet, yet it started shedding feathers on its own without even being worn. I reported the issue to Lacoste’s Mersin s...
After receiving the jacket I ordered online from The North Face, I wore it once, and my clothing was completely covered in goose feathers. I expected high quality from such a reputable brand, but this was a huge disappointment. I immediately sent it back to the company for an exchange, but they sham...
I recently purchased a pair of The North Face shoes, expecting the same high quality I experienced years ago with the brand. Back in 2011, I bought a North Face jacket that I still wear today—it’s in perfect condition with no fading or damage despite heavy use over the years. That’s why I’m shocked...
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