My Origins Order Arrived Incorrect and Unboxed

Demet
Demet
Origins
July 1, 2025 9:56 PM13

My Origins order was delivered incorrectly and without any packaging. Order number 6843872609 arrived, but it showed up only in the shipping box, and the products inside were completely different from what I ordered. There was no product packaging at all. As soon as I found the time, I went to the courier and returned it.

I’m urgently requesting a refund. The prices are already high, and this shouldn’t be happening. It’s a major brand, but this has been a very disappointing situation.

Comments

Similar Complaints

Origins Skincare Products Arrived Unsealed – Possible Used or Expired Items

Lara
December 3, 2023 4:25 PM41

I ordered Origins brand skincare products, including a cream, face wash, and acne gel, but when they arrived, none of th...

1

Origins Shipped a Scratched, Dirty Box and Customer Service Didn’t Help

Kaan
November 27, 2025 3:52 PM10

I ordered the Mega Mushroom 200 ml and several other products directly from Origins’ official website. The items arrived...

Origins Shipped a Scratched, Dirty Box and Customer Service Didn’t Help

Charged on Origins Website for Out-of-Stock Item, Refund Still Pending

Fulya
Fulya
Origins
April 8, 2024 11:45 AM36

On 07/04 at 2:52 PM, I made an online purchase on the Origins website, paying ₺920. After the transaction was completed ...

Origins Order Still Not Shipped After 7 Business Days

Rabia
Rabia
Origins
November 14, 2023 4:12 PM35

I placed an order for an Origins product on November 7, expecting it to be shipped within 2-5 business days as stated. H...

Origins Order Still Not Shipped After 7 Business Days

I Never Received My Lefties Order #90061556500 But It Shows as Delivered

Harika
Harika
Lefties
February 22, 2025 11:46 AM11

I placed an order with Lefties, order number 90061556500, and the system shows it as delivered. But I never received any...