I own an Oppo Reno 5 Lite phone, and I took it to the KVK service for battery and earpiece issues. To my dismay, they refused to honor the warranty, claiming that the manufacturer didn't accept it. What a waste of money! Oppo is nothing but regret. They even said the phone's casing was crooked. They took my 2400 lira and returned the phone still crooked. When I pointed it out, they blamed it on a crooked display. Then they had the audacity to demand 7000 lira for repairs. I've written to CİMER (Presidency of the Republic of Turkey Communication Center) about this terrible experience. I will never let another Oppo product with a warranty set foot in my house. Shame on them!
My Oppo Reno 5 Lite phone is stuck in 'recovery' mode and won't respond to any commands. So, I took my device to the authorized KVK Bakırköy service because it's under warranty. But as soon as I left the service, the representative asked me to pay 1404 TL for supposed scratches on the phone, without...
I own an Oppo Reno 7 phone. Since the day I bought it, I've been experiencing a persistent issue: whenever someone calls me, my phone either shows the line as busy or unreachable, even though it's in my hand and active. Similarly, when I try to make calls, they don't go through either. This problem ...
I sent my Oppo Enco Buds 2 to the KVK service center in Kızılay, Ankara because the dust filter detached on its own, without any user damage. I expected a warranty solution, but what I got instead was a frustrating runaround and zero accountability from Oppo. After my product was delivered to their...
I returned my Oppo A74 phone to the Ankara KVK authorized dealer on May 29, 2023, for the resolution of certain issues that arose during the warranty period. They kept me waiting, claiming they needed a part. They said that if the part didn't arrive within 10 days, they'd give me a basic phone as a ...
I bought this Oppo smartphone, found a problem with my device and took it to the authorized technical service center in Bakırköy, Istanbul right away. I was bummed out when they told me they couldn't fix my device because they didn't have the parts they needed. They were like, "Why don't you just as...
Comments