Opel Overcharged Me for My Grandland GS While Others Paid Much Less
In December, I purchased an Opel Grandland GS model vehicle under my father’s guardianship decision, benefiting from the excise tax exemption. We were very pleased with the attention and care we received at your dealership; everything was great. I had previously written this complaint to Opel, but as I kept hearing about the growing price differences, it started to bother me. A few days ago, I was shocked to learn that a friend of mine purchased the same model vehicle under the same conditions from your Istanbul dealership for approximately ₺30,000–₺50,000 less. Upon investigating, I found that prices varied significantly across different cities and dealerships as if they were set arbitrarily. How would you feel if you were in my place? Opel has started to feel like a regret for me, and I’ve begun to think, "If only I hadn’t bought it." Feeling deceived is a terrible emotion. Does Opel really implement a "whatever price sticks" policy? I feel misled, and as a result, I have decided not to purchase the additional warranty and accessories I was planning for my new vehicle.
