OKX keeps failing my verification despite following all instructions, how can I easily get verified?

I am trying to complete the identity verification process on the OKX mobile app. Since I no longer have a Turkish Republic ID card, I attempted to apply with my Blue Card, but the system only allows verification with a Turkish Republic ID card. In other words, the system does not even let me submit ...

I have been unable to complete the identity verification process on my OKX TR account for the past three months. Every time I try to upload my ID, I keep receiving error messages such as “ID upload failed” or “System error, please try again later.” I attempted this process multiple times using diff...

I've been trying to complete the identity verification process on the OKX platform for nearly two months, but I keep hitting a wall. I'm using the latest version of the OKX app on my Samsung A51 and have followed every instruction precisely. Still, I constantly get the message: “Verification failed....

I recently registered for an account on OKX and successfully completed most of the verification steps, including uploading my ID photo and taking a selfie. However, I’m now stuck at the “Additional Information” stage of identity verification and can’t move forward. It seems the system has misread t...

I’ve been trying to complete identity verification on OKX exchange for a long time, but nothing gets resolved. Despite sending multiple messages and requests for help, I only receive the same repetitive responses, which feels like a deliberate stalling tactic. They are not providing any real solutio...

I have already shown and verified my ID, yet I’m still facing verification problems with OKX. I don’t understand why this issue persists. The system asks for a 16-digit number based on my address from E-Devlet, but I have no idea what this means, and I can’t find such a number anywhere. This confusi...

OKX, your onboarding process is shockingly unprofessional. I created a new account, submitted all necessary identity documents, and followed the verification steps. But then, out of nowhere, my account approval was blocked due to a so-called “job position survey.” You refuse to approve my account si...

Despite submitting my ID during the initial registration with OKX, my account was suspended and I was asked to verify my identity again. However, the system doesn’t allow me to complete the verification process—it simply doesn’t work. What’s more frustrating is that this issue isn’t unique to me. Se...

My account on OKX has been suspended because of a recurring issue during the identity verification process. At the final step of verification, I keep receiving an error message saying, “Please try again.” I’ve followed the instructions, used different devices and networks, and retried the process mu...

My OKX account has been suspended for over a week due to an unresolved identity verification issue. When I first registered, the platform accepted my ID photos without any problem. But now, those exact same images are being rejected during the verification process—over and over again. I’ve uploaded...

My OKX account has been suspended simply because I haven’t logged in for a while. When I try to complete the required steps to reactivate it, I constantly run into an error during identity verification. Despite uploading my ID multiple times, I keep receiving the same frustrating message: “Your ID h...

I am experiencing persistent issues with identity verification on OKX. Every time I attempt to complete the process, I receive a “selfie rejected” error. Despite carefully following all instructions, my verification keeps failing, no matter how many times I try. I have repeated the verification pro...

I have been waiting for my OKX account verification to be approved for over a week now. Despite submitting all required information accurately and reaching out to customer support multiple times, my account status still shows as “under review.” I was assured that the issue would be resolved, yet not...

I downloaded the OKX app after reading that Pi Coin would be listed on February 20, 2025. As part of the identity verification process, I uploaded photos of my ID’s front and back through the app. To protect myself from any potential misuse, I am submitting this formal complaint stating that, as of...

I encountered a problem with a transaction related to OKX coin under the name Temu. I deposited funds to the address TYfkUYJbZt32ySmWShsDnm2YPeEWQTvWV, anticipating a proper resolution. Regrettably, the situation did not unfold as expected, resulting in the loss of my funds. I attempted to get help ...

On December 6, 2024, I communicated via WhatsApp with the number +49 1521 0234175, where I was instructed to download the OKX app and upload photos of the front and back of my ID. I am submitting this complaint to protect myself from potential misuse of my personal information. I want to emphasize ...

On December 4, 2024, I received a message via WhatsApp from the number +49 1521 96414** instructing me to download an application. Following their guidance, I installed the OKX app and uploaded front and back photos of my ID. To protect myself from any potential misuse of my personal information, I ...

I have been unable to complete the identity verification process on OKX for an extended period. Despite multiple attempts, the process keeps redirecting me to customer support without providing clear instructions on what to do next. This issue has prevented me from conducting any transactions on the...

I’ve been trying to complete the selfie verification step on OKX Crypto Exchange, following all the instructions carefully, but no matter how many times I try, I keep getting the message, "An error occurred, please try again." I’ve attempted this dozens of times without success. OKX needs to offer a...

I recently changed my device and phone number, and now I can't log in to my OKX account because of the two-factor authentication. It’s been days, and I haven’t been able to get any support. The system either asks for device verification or requests a code through email and phone, but since I’ve chan...