Yesterday, I purchased a large jar of Nutella and noticed a gritty, firm texture inside the product. Even though the jar was newly opened, the consistency was completely different from what I am used to. The expiration date shows 2026, and I stored the product under proper conditions. However, in its current state, it is not suitable for consumption.
I have not previously contacted Nutella customer service, and I have not had the chance to return or exchange the product. I am requesting either a replacement or a refund. I kindly ask that the product be examined and that my concern be resolved.
On March 22, 2023, I purchased a jar of Nutella, but it contained some particles. Take a look at the photos I've uploaded to see what I mean. The jar is clearly unfit for consumption, and I will return it. But first, I'd like to share this with everyone here. I also informed the customer service lin...
While consuming the 750 g jar of Nutella I purchased from Amazon, I found a hard object inside the product. I encountered this hard piece while eating it, and afterward I experienced nausea and vomiting. This was extremely concerning from a food safety standpoint. The incident occurred on 11/26/202...
Yesterday, I purchased a jar of Nutella from the grocery store, and today, when I opened it, I was shocked to find bubbles on the surface and an excess of oil. The 400-gram jar was far from what I expected. I'm frustrated and disappointed by this recurring issue. I plan to reach out to the company f...
I purchased a 750 g jar of Nutella today from the Migros store. The moment I opened the jar, it had a very strong and unusual odor. The smell was so unpleasant that I was afraid to consume the product and decided not to eat it at all. Since I just bought the product, this situation made me concerne...
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