Spoiled Nutella Problem

Spoiled Nutella Problem
Spoiled Nutella Problem
August 11, 2023 8:48 AM154

Yesterday, I purchased a jar of Nutella from the grocery store, and today, when I opened it, I was shocked to find bubbles on the surface and an excess of oil. The 400-gram jar was far from what I expected. I'm frustrated and disappointed by this recurring issue. I plan to reach out to the company for a resolution and will be sharing photos as evidence. It's disheartening to think that we as consumers have to constantly deal with such problems. This isn't the first time I've encountered this issue; it seems to be an ongoing problem. I hope the stores that sell Nutella take notice and address this issue promptly. We deserve better quality products, and these problems need to be resolved. Nutella needs to step up and ensure that their product meets the standards they advertise.

August 11, 2023 3:50 PM (7 hours after complaint)

We have contacted our consumer. Ferrero Consumer Contact Center

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