Nissan Sold Me a Car With a Repainted Fender and Refused to Provide Written Proof

In September 2024, I purchased a brand-new 2024 model Nissan Qashqai from the Nissan dealership. Immediately after acquiring the vehicle, I had it inspected as a precaution, and during the inspection, it was discovered that the right front fender had been painted. After reporting this issue to the Nissan dealership, a Standox company representative examined my vehicle and confirmed that the fender had been painted. They also mentioned that they would write a report on the issue to Nissan Turkey. Following this, in numerous discussions with both the Nissan dealership and Nissan Turkey, it was acknowledged that the painting was done at the factory. Despite this acknowledgment, I requested compensation for this inconvenience and a written statement confirming that the painting was done at the factory. However, Nissan Turkey, despite having documentation, stated that they could not provide such a statement and would not take any action to address my inconvenience. It is clear that customer satisfaction is not a priority for them. The interest and care extend only until the point of sale, but unfortunately, it is non-existent afterward. They are selling a defective vehicle, and neither Nissan Turkey nor the Nissan dealership seems to care about this situation. I am preparing to take the matter to court. If no solution is provided and my inconvenience is not addressed, I am determined to pursue my rights to the fullest extent.