I ordered a Nintendo Switch accessory—Switch Pro Controller—on August 12, 2023, and it was delivered on August 14, 2023. However, it had a 'drift' issue, where the character moves on its own and the camera rotates without input. I returned it on the same day for a refund. On September 2, 2023, they sent it back repaired, but the packaging was bent, and now I’m left with a second-hand, repaired product when I paid for a brand-new one. I have never even used it, yet I am stuck with a repaired unit. I am requesting a replacement with a new controller or a full refund of my payment. This situation is unacceptable, and I expect it to be resolved properly.
I submitted my Nintendo Switch OLED for button repair on December 7, 2023, but didn't receive a repair quote until December 26, 2023. Initially, I was told that the spare parts were available by the end of the first week and that I would receive the quote at the beginning of the following week. For ...
I purchased a Nintendo Switch OLED advertised as a brand-new product, but what I received was clearly not new. The console arrived without its original factory seal or protective packaging, and the box itself was an older version. To cover this up, someone had simply placed a round sticker on the bo...
A few months ago, we purchased a Nintendo Switch from Japan, and the device has now malfunctioned. We sent it to the technical service, and they informed us that the motherboard was damaged due to liquid contact. We understand that this issue is not covered under warranty, but we were shocked to be ...
Yesterday, I purchased a Nintendo Switch along with the Super Mario Odyssey game. However, when I tried to install the game, I discovered that the code provided is invalid and didn't work. I'm experiencing significant inconvenience due to being sold an expired or invalid product. Despite paying for ...
I purchased a Nintendo Switch OLED from MediaMarkt, distributed by CD Media, specifically because it included a Mario game and a one-year Nintendo Switch Online (NSO) subscription. I paid ₺23,749 after discounts. The console arrived, but the NSO code didn’t work — it returned an error every time I t...
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