Netshort Popul Unauthorized Vodafone Subscription Charge

I have been regularly charged for a service called Netshort Popul through my Vodafone mobile line without my knowledge or consent for approximately three weeks. I received an SMS stating that a $9 charge had been added to my line under the name “Netshort Popul – Weekly VIP” through the Google Play Store, and approximately $23 has been charged in total so far.

I did not initiate this subscription myself, and I do not remember giving any consent for it. The Netshort subscription still appears to be active on my mobile line, and the same charge continues to be applied every week. I have not contacted customer service about this issue yet, but I am requesting a solution to this unauthorized charge being added directly to my plan and bill.

I request that the Netshort subscription on my Vodafone line be canceled immediately and that all charges collected for this service over the past three weeks be fully refunded to me. I also request that the necessary security and account controls be implemented to prevent third-party subscriptions of this kind from being activated on my mobile line without my explicit consent.

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