Unauthorized Nebula Subscription Charge After €1 Payment

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February 05, 3:57 pm
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On the Nebula website, I made a one-time payment only for a personal chart service and entered my card details for that transaction. I was charged €1 for that service, and I approved that payment. However, on the evening of January 15, I noticed a charge of €29.90 on my credit card statement with the description “Sa *Nebula oc og,” which I did not authorize and do not know what it is for.

Today, I contacted Nebula by email to request a refund of the unauthorized €29.90 charge. Other than the one-time €1 payment that I approved, I have not authorized any subscription, membership, or recurring payment.

I request that the unauthorized €29.90 charge be refunded to me as soon as possible and that any possible subscriptions or automatic payments associated with my account be canceled to prevent this from happening again.

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