I'm submitting a complaint against N11 for selling used items while advertising them as new. I bought something that came without an invoice, packaging, or warranty, and it was obviously not in new condition. I’ve tried contacting N11 several times, but I still haven’t gotten any help. They won't give me my money back or send me the used product they said was second-hand. It's really annoying to feel like I've lost my money without getting the service I expected. I’ve been waiting for days, and still, I haven’t received the invoice or the product. N11's handling of this situation is really not okay, and if they keep going like this, I don't think their business will do well. Check out the photo for confirmation.
I bought a product from n11.com. The company sent an opened product. I started a return process on the grounds that an opened product was sent. My return was accepted. However, n11.com does not make my full refund by putting forward meaningless excuses. It made a refund lower than the amount I paid....
I bought something from N11, and unfortunately, the seller sent me a fake item. I compared it with the original product I have and shared all the pictures that clearly show the difference. Even after I complained, the seller dared to send the same fake item again. I turned down the delivery and sent...
N11 is not refunding my money and does not even call to provide an explanation. When I call them, they hang up on me without giving any information. What kind of sales strategy is this? They are there when selling the product, but when you ask for a refund, they disappear. I have sent multiple email...
I'm having a really tough time with the LCD product I bought from N11. The order number is 202259338436. The item arrived in a defective condition, but even though I followed the return procedure and sent it back, the process for getting a refund has been delayed. Even after trying to reach out to c...
I purchased a water purifier filter from a company called Mil Su via n11.com. The company packaged the product so carelessly and without protection that anything could have happened to it. I returned it without even opening the shipping bag. However, Mil Su rejected my return request, claiming that ...
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