My daughter ordered something from N11 on June 22 with order number 206627693730. It has been about 24 days since then and the item still hasn't shipped. I am also a N11 customer and have shopped from them before without any problems like this, so I really didn't expect such a lack of follow-up or caring. I don't get how an order can stay in limbo for so long without a real update or answer. Because of this, we've been checking all the time, reaching out, and yet getting nothing. I didn't think a platform like N11 would be this careless. I'm writing this not only to show that I'm worried, but also to make N11 responsible for not providing this service.
The order number 209852339433, placed on February 28, 2024, from N11.com, still hasn't been shipped. We've reached out to the seller through the "Ask a Question" section, but haven't received any response. Despite contacting N11 customer relations 5-6 times, we've been repeatedly assured that the ma...
I used N11 to place an order on October 4, 2024. The order number was 203696614931. Even though I hadn't received the package, I got an email telling ...
On June 13th, I placed an order with the number 204631751738. As the order had not been delivered by June 20th, I contacted the seller, and following ...
I attempted to return a product I bought from N11, but the seller refused the return, and I never received the product back. I have been waiting for a solution ever since. When I reach out to the seller, they send me to N11's customer service, but then N11's customer service tells me to contact the ...
Despite being within my 14-day return window, N11 has failed to accept the return for my order #203655165313. I've been a loyal N11 customer, but this experience has pushed me away. Their customer satisfaction is non-existent; it's impossible to reach a representative or get any assistance. I won't ...
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