We purchased a Malaysia flight ticket through the Skyscanner site. We received a message saying our reservation was made through something called Mytrip. Then no confirmation number came, but the flight fee of $1,495.99 was charged to the credit card (my brother's international card).
We're calling, but no one answers, there's no one to address our issue. Later we got through to somewhere, they're saying something like your transaction was canceled due to the card, call your bank. They're saying things like 72 hours need to pass. They're not providing information about refunds. Because of this company, I also canceled my domestic flight, incurring a loss from that too.
By the way, we bought it with a friend but separately, his flight was also canceled, and they told him about 72 hours too. After calling, I'm continuously being called from a European number. This company is responsible for what might happen, and I want my money refunded immediately. They've caused us a lot of trouble.
On 07/07/2024, I made a flight ticket reservation through Mytrip company via Skyscanner for a Gaziantep-Izmir flight. I paid 2100 TL with my credit card. I received an email from the company to my email address stating that the reservation was made but the ticketing might take some time, possibly be...
On March 21, 2025, I booked an Istanbul–Athens flight through Skyscanner, which redirected me to Mytrip. The confirmed price I accepted was ₺2,770. However, after finalizing the booking, I noticed the reservation confirmation showed a ₺5,563 charge, and my credit card was billed approximately ₺5,800...
I purchased a flight ticket through Mytrip and expected to receive my ticket number immediately after payment, as is standard practice. However, no ti...
I had previously booked a round-trip flight from Malaysia to Bali and wanted to add extra baggage to my ticket. To arrange this, I contacted Mytrip’s customer service, and they gave me a total cost for baggage on both legs of the trip. I paid the full amount they quoted. However, despite completing...
We canceled our tickets through Mytrip, and on July 5th, I received an email stating that the refund should be processed within 5 days. This deadline has passed, including the weekend and an additional 2 days, yet the refund has not been received. When I contacted Mytrip's customer service today, I ...
Comments