I purchased a flight to Cyprus through Mytrip.com. When I tried to check in online, none of the codes or numbers provided by Mytrip worked. I attempted multiple times using every detail I was given. When I reached out to their so-called “support,” all I received were automated responses—no real help, no solution.
I left for the airport 3.5 hours early, but due to 2.5 hours of traffic, I arrived just 5 minutes after check-in closed. I explained the situation and was told, “If you had checked in online and only had cabin baggage, we could have let you board.” That was the final blow.
Because Mytrip made online check-in impossible, I had to buy a brand new ticket on the spot. I’m now demanding a refund for that new ticket. This issue was caused entirely by Mytrip’s broken systems and nonexistent customer service.
I faced a range of problems, such as being unable to modify my return flight, struggling to get a refund, and experiencing issues with check-in and seat selection. Mytrip was not willing to accommodate my request to change my return flight. I asked for a refund, but instead of resolving the issue, ...
I purchased a flight ticket through Mytrip and expected to receive my ticket number immediately after payment, as is standard practice. However, no ti...
I had to cancel my Ankara–Rome flight due to illness. I was told a Mytrip coupon would be emailed to me—and thankfully, it arrived. When I found a new flight on the site and tried to use my ₺8,500 coupon, the system only applied ₺5,900. The next morning, I called customer service. I was connected t...
I booked a Prague to Antalya flight through Mytrip and was never informed that the flight had been canceled. On March 9, 2025, I went to Prague Airport ready to travel, only to be told by airport staff that my flight had been canceled three days earlier, on March 6. Mytrip never contacted me by pho...
I purchased a flexible ticket for a one-stop flight from Denpasar to Istanbul on March 18th. However, my journey has been marred by delays, cancellations, and a lack of support from Mytrip. My initial flight was delayed by two hours, causing significant disruption to my travel plans. To top it off, ...
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