Mytrip.com Didn't Let Me Check In Online and I Missed My Flight Despite Arriving Early

I purchased a flight to Cyprus through Mytrip.com. When I tried to check in online, none of the codes or numbers provided by Mytrip worked. I attempted multiple times using every detail I was given. When I reached out to their so-called “support,” all I received were automated responses—no real help, no solution.

I left for the airport 3.5 hours early, but due to 2.5 hours of traffic, I arrived just 5 minutes after check-in closed. I explained the situation and was told, “If you had checked in online and only had cabin baggage, we could have let you board.” That was the final blow.

Because Mytrip made online check-in impossible, I had to buy a brand new ticket on the spot. I’m now demanding a refund for that new ticket. This issue was caused entirely by Mytrip’s broken systems and nonexistent customer service.