I faced a range of problems, such as being unable to modify my return flight, struggling to get a refund, and experiencing issues with check-in and seat selection.
Mytrip was not willing to accommodate my request to change my return flight. I asked for a refund, but instead of resolving the issue, they insisted on charging me more fees. After rejecting their excessive fees, I couldn't move forward with the refund request.
The problems I faced didn't stop there. I encountered difficulties while trying to complete online check-in and encountered additional challenges when trying to choose and purchase a seat. I was left with a sense of powerlessness and irritation.
Adding to my frustration, Mytrip directed me to reach out to the airline for help. However, the airline insisted that since I bought the ticket through an agency, Mytrip was the one responsible for dealing with the issue. The constant exchange of words between the two parties left me feeling utterly bewildered.
I purchased a flight to Cyprus through Mytrip.com. When I tried to check in online, none of the codes or numbers provided by Mytrip worked. I attempted multiple times using every detail I was given. When I reached out to their so-called “support,” all I received were automated responses—no real help...
I am extremely disappointed with how Mytrip.com has handled my ticket cancellation. When I initially reached out to cancel my ticket, they redirected me to the airline. The airline assured me that there would be no cancellation fee and that I could proceed. Following their advice, I canceled the tic...
I just booked a flight through the Mytrip website, only to have the airline cancel it later. While the airline informed me that they would refund my ticket, they said the compensation will be handled by Mytrip. However, my attempts to interact with Mytrip via online chat were unsuccessful. I am con...
I had an absolutely terrible experience with Mytrip.com. I booked tickets for my wife and me to travel from Istanbul to Riyadh to attend a close friend’s engagement. Unfortunately, the engagement was postponed due to his family members' visa issues, which were entirely out of our control. I requeste...
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