1
Aylin is completely dissatisfied with the result

My Baby's Eyes Burning Pain After Mustela Gentle Shampoo

My Baby's Eyes Burning Pain After Mustela Gentle Shampoo
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Aylin
April 10, 2024 8:14 am
243

We have been using Mustela products ever since my baby was born, and we recently bought the Mustela Gentle Shampoo with avocado. We inquired about its tear-free properties, as it is expected from a baby brand. We were given a guarantee that it was. Unfortunately, our little one cried nonstop and pleaded for us to wash it off, leaving us perplexed as to the reason behind it. I gave it a shot too, and regrettably, it does cause some discomfort to the eyes. I feel devastated for subjecting my child to this.

April 15, 2024 2:04 pm (5 days after complaint)

You have been contacted regarding your complaint. This feedback is valuable to us. We hope that your issue has been resolved. Thank you for contacting us. Expanscience Laboratories Turkey

Aylin
Aylin
May 02, 2024 3:47 pm

It was said that the product would be sent, but it still hasn't arrived.

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