I purchased a Mothercare baby car seat, but I later noticed that the inner foam of the cover was deformed. When I finally had a chance to visit the store, I discovered it had relocated, and I couldn’t find any contact details for customer support or the service center. With no way to report this issue, I’m left with a car seat that I cannot use, and the foam has deteriorated even further over time, practically falling apart.
I’m deeply disappointed with the lack of support and the poor quality of this product. I expected a higher standard from Mothercare. I urgently request assistance in resolving this matter, as I need a replacement or repair for this unusable car seat.
I purchased an Inglesina Trilogy stroller from Mothercare in 2017, but recently it started leaning to one side, making it unsafe and difficult to use. I am now searching for an authorized service center to have it repaired, but I haven’t been able to reach anyone for assistance. Additionally, I no l...
I purchased a breast pump from E-Bebek, but it never worked properly from the start. When I returned it to the store, they sent it for warranty service, but when it came back, they claimed there was no issue. However, when I tested it again, it still doesn’t function at all—it doesn’t pump properly,...
I purchased a high chair from Ebebek, and after just 20 minutes of use, the legs suddenly gave out, causing my baby to fall! If my older child hadn’t caught him in time, the consequences could have been devastating. I don’t even want to imagine what could have happened. I immediately contacted the ...
I purchased an automatic baby swing from Ebebek, but over time, its plastic support parts broke due to their poor durability. I sent it in for warranty service, only to be told that the damage is not covered under warranty. Instead, they are asking me to pay ₺1,000 per replacement part, totaling ₺2...
On 15.06.2025, I purchased the Canyon Travel System Baby Stroller V2 from the e-bebek online store for ₺7999.20 for my soon-to-be-born child, and the product arrived with its warranty certificate. On 06.08.2025, when I opened the package and began assembling the stroller by checking the documents, I...
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