Lenovo Wireless Mouse Shuts Down Laptop When USB Plugged In

25

I purchased a Lenovo laptop and wireless mouse just one month ago, but I’m facing an issue with the mouse. When I plug the mouse USB into the laptop, the laptop shuts down instantly. The mouse light stays on when the USB is not connected, but as soon as I plug it in, the light goes out, and the mouse stops working. This is not a battery issue, and considering it’s only been a month, I’m seeking support to resolve this problem. Thank you in advance for your assistance.

Comments

Similar Complaints

My Lenovo LOQ 15IRH8 Charges Slowly with Red Light – Need a Fix

115

I recently purchased a Lenovo LOQ 15IRH8 - Type 82XV laptop, and it’s already having issues with charging. Normally, a w...

My Lenovo LOQ 15IRH8 Charges Slowly with Red Light – Need a Fix

Lenovo LOQ 15IRH8 Freezing & Black Screen After BIOS Update

133

I purchased the Lenovo LOQ 15IRH8 (4050, i5-12450H, 8GB DDR5 RAM) in April this year, and after a recent BIOS update, my...