MoboReels Charged My Card After Apple Subscription Cancellation

June 19 5:40 PM11

I had a short movies/series subscription with Ant*MoboReels that I started through Apple. I canceled this subscription through my Apple account, and in my Apple subscriptions section it clearly shows as canceled. Despite this, on 06/19/2026 I was charged $14.99 from Ant*MoboReels, appearing on my bank statement as a payment to Hong Kong, China (HKG). This charge was made approximately two weeks after I canceled the subscription. The payment was taken from my bank card ending in 8732. I did not authorize this payment after cancellation and I consider this charge improper, since the subscription was already canceled in Apple. I am currently trying to reach your support regarding this unauthorized $14.99 transaction, but I am submitting this complaint so that the issue is recorded clearly. I request an immediate full refund of the $14.99 that was taken from my account after cancellation and a permanent cancellation of my Ant*MoboReels subscription with complete removal from any future billing, so that no more charges are made to my card ending in 8732. I also ask that you confirm in writing that my subscription has been permanently canceled and that no further charges will occur.

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