If MoboReels subscription won’t cancel and you want to remove your payment method safely,
• Cancel the subscription first (required);
– iPhone → Settings → Apple ID → Subscriptions → Cancel
– Android → Google Play → Payments & Subscriptions → Cancel
– PayPal → Automatic Payments → Cancel
– Deleting the app does NOT cancel billing
• Confirm cancellation;
– Subscription shows “Canceled”
– No next billing date
– Confirmation email received
• Remove your payment method safely;
– iPhone → Settings → Payment & Shipping → Remove card
– Google Play → Payments → Payment methods → Remove
– Note: You can’t remove payment methods if a subscription is still active
• If removal is blocked;
– Wait until subscription period fully ends
– Or replace with a different payment method, then remove the old one
• Add extra protection;
– Contact your bank
– Block recurring payments from MoboReels
– Disable merchant authorization
• Contact support;
– Ask for full cancellation + unlink payment method
• Write:
– “My subscription won’t cancel and my payment method is still linked. Remove it immediately and confirm no future charges.”
If it still doesn’t work, dispute charges with your bank and file a complaint on Xolvie to escalate the issue.

