MoboReels keeps charging me after subscription, how can I stop payments and get refund?

If MoboReels keeps charging you after subscription,

• Cancel from the correct platform;

– iPhone → Settings → Apple ID → Subscriptions → Cancel
– Android → Google Play → Payments & Subscriptions → Cancel
– PayPal → Settings → Automatic Payments → Cancel
– Make sure you’re logged into the same account used for payment

Check cancellation status;

• Verify:
– Subscription shows “Canceled”
– No next billing date
– You received a confirmation email

Stop further charges immediately;

– Contact your bank
– Block recurring payments from MoboReels
– Revoke merchant authorization

Contact support;

• Reach out via app or email
– Ask for manual cancellation

• Write:
– “I canceled my subscription but I’m still being charged. Stop billing immediately and confirm cancellation.”

Request a refund;

– If purchased via Apple → request refund through Apple
– If via Google Play → request refund via Google
– If direct payment → request refund from MoboReels support

If it continues, file a complaint on Xolvie to push for resolution.