My Missha Order Arrived Damaged

Nur · 2024-05-07T08:45:29+03:00

I received my order #4595039 from Missha and unfortunately, the 'Piu Juicy-Pang Water Blusher (PK02)' product was open and had spilled all over. Do they not inspect these products prior to shipping? Why was I given a product that had already been opened, as if it were a tester? I'm confused by this. I've never had a problem with my purchases from Missha before, but this time it's different.

Missha

The necessary information has been provided to support you.

Nur

Customer relations actually called and scolded me for writing here. They can't offer any solutions. Apparently, I have to go to the post office for a return. If I had the time, I would shop at the store.

Missha

The necessary information regarding the procedure to be followed for the damaged product that has reached you has been provided.