1

My Missha Order Arrived Damaged

My Missha Order Arrived Damaged
Nur
Missha
May 7, 2024 8:45 AM39

I received my order #4595039 from Missha and unfortunately, the 'Piu Juicy-Pang Water Blusher (PK02)' product was open and had spilled all over. Do they not inspect these products prior to shipping? Why was I given a product that had already been opened, as if it were a tester? I'm confused by this. I've never had a problem with my purchases from Missha before, but this time it's different.

Missha
May 7, 2024 9:22 AM (36 minutes after complaint)

The necessary information has been provided to support you.

Nur
May 8, 2024 1:51 PM

Customer relations actually called and scolded me for writing here. They can't offer any solutions. Apparently, I have to go to the post office for a return. If I had the time, I would shop at the store.

Missha
May 10, 2024 9:00 AM

The necessary information regarding the procedure to be followed for the damaged product that has reached you has been provided.

Comments

Q&A: Explore Popular Queries

Check out the solutions and tips on this topic.

After opening the Missha product, it started to smell bad — is it still safe to use?

3 Complaint

I ordered Missha cosmetics online, but I doubt its authenticity — how can I check if the product is original?

2 Complaint

Similar Complaints

Gratis Sent My Mascara Opened Without Seal and Left Delivery Unattended

Sema
Gratis
October 30, 2024 11:21 PM108

I recently had an unpleasant experience with my online purchase from Gratis. The mascara I ordered arrived with no plast...

Gratis Sent My Mascara Opened Without Seal and Left Delivery Unattended
Gratis Sent My Mascara Opened Without Seal and Left Delivery Unattended

Missha Essence Sunscreen Half-Empty Before Use

Berfin
Missha
October 1, 2024 6:00 PM50

I purchased two Missha Essence sunscreens. I started using the first one with no issues, but when I randomly checked the...