Missha Order Delayed for Over a Week – Awaiting Shipment Update

I placed an order for a Missha product over a week ago, and it still hasn't been shipped. The status continues to say "order being prepared," and I’m beginning to regret my purchase. This delay feels unreasonable for something that should be a straightforward process. Why is it taking so long just to ship an item? I’d appreciate a prompt update on when my order will actually be dispatched. Please resolve this delay as soon as possible – I’m eager to receive my product.