I placed an order with Gratis five days ago, and my order status is still "being prepared." I intentionally selected to pick up my products from the store, so there is no shipping involved. I don't understand why it is taking so long to prepare just three things. All that remains is to put them in a bag and notify me that they are ready for pickup. This delay is quite annoying, especially since I had expected a much faster process for in-store pickup. I am demanding that Gratis rectify this delay as soon as possible, as I had trusted them to provide a seamless and speedy service. I'm hoping this issue is resolved and I may pick up my stuff shortly.
I placed my order PR24086084 with Gratis 6 days ago and chose the in-store pickup option. However, my order is still marked as “order received” and has not been prepared. I specifically selected store pickup for faster processing, yet no progress has been made. Previously, I also experienced issues ...
I placed an order with Gratis on the 8th of the month, and the status still shows as "preparing." Why does it take so long to prepare an order? If you don't have the items in stock, why are you accepting orders? I want my order canceled and a refund issued. I expect to be contacted regarding this ma...
I just made my first order with Gratis and was looking forward to getting my package in 3 days. But the package hasn’t moved at all for 3 days, so I decided to look at some complaint forums. I'm surprised to see that a lot of people are dealing with the same problem. It's puzzling why a service is a...
I bought a Rom&nd gloss and lipstick from Gratis 4 days ago, but my order still shows as “being prepared” and hasn’t even been shipped yet. This delay is really frustrating because I needed the products urgently. Please prepare it already—do we really have to wait a whole week every time? It feels l...
I placed an order from Gratis on December 30, 2024, and initially, my order was kept waiting for 5 days. After filing a complaint, it moved to the preparation stage, but it is still stuck at stage 2. My order was supposed to be delivered by Tuesday or Wednesday this week at the latest, yet it has no...
Comments