I ordered a Missha liquid blush, which was supposed to be delivered to my address. After waiting for over a month and contacting the company multiple times, the product was still not sent. When I called the Izmir Optimum store, an employee rudely admitted they forgot and dismissed the issue. I then reached out to customer service, and they assured me the product would be sent, but it never arrived. I don’t understand why I’m facing this situation, and I expect the issue to be resolved immediately.
I purchased a sunscreen from Missha’s online store, but it won’t absorb into my skin and just sits on my face like a mask. Unfortunately, there’s no store near my area, so I tried calling their customer service three times today, but no one answered. I’ve always liked Missha as a brand, but this exp...
I placed an order for a La Roche-Posay product, and the tracking information claims it was shipped on July 11. However, the package never arrived, and I haven’t been able to reach a single person for support since. I’ve tried contacting customer service multiple times—no one responds, no updates are...
On April 4, I placed an order through Sephora’s official website using the “store pickup” option and collected my items in person. While picking up the products, a store associate warned me that one of the items could cause severe skin irritation and recommended that I return it immediately. I never...
I've never encountered such an issue before, and I'm extremely frustrated. I placed an online order with Bershka and was told I could pick up my delivery from the Kentpark store on Friday, September 6th. On Wednesday, September 11th, I went to the store to collect my package, but it wasn't there—the...
I placed an order with Bershka on January 4, 2025, and it was supposed to arrive between January 4 and February 24, 2025. However, it has been almost a month, and I still haven’t received my order. This delay is unacceptable and causes unnecessary frustration for customers. I trusted Bershka to del...
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