5
Yeliz is very satisfied with the result
Resolved

Missha Liquid Blush Not Delivered After 1 Month – Poor Customer Service Response

Yeliz
October 12, 2024 11:35 pm
9
Yeliz's Thank You Message
“I would like to thank Regional Manager Ms. Nilay for her interest and concern in reaching out to me. She responded promptly to address the issue. She solved in one day a situation that couldn't be resolved in two months. It's really important to have knowledgeable people handling such matters, but I would also like to reiterate that the attitude and work approach of the store employees is lacking.”

I ordered a Missha liquid blush, which was supposed to be delivered to my address. After waiting for over a month and contacting the company multiple times, the product was still not sent. When I called the Izmir Optimum store, an employee rudely admitted they forgot and dismissed the issue. I then reached out to customer service, and they assured me the product would be sent, but it never arrived. I don’t understand why I’m facing this situation, and I expect the issue to be resolved immediately.

Yeliz
October 19, 2024 1:30 am

I would like to thank Regional Manager Ms. Nilay for her interest and concern in reaching out to me. She responded promptly to address the issue. She solved in one day a situation that couldn't be resolved in two months. It's really important to have knowledgeable people handling such matters, but I would also like to reiterate that the attitude and work approach of the store employees is lacking.

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