I purchased the We Bare Bears Licensed Water Bottle with Carrying Strap (400 ml) - Panda model from the Miniso Adana M1 Real store approximately two months ago. When I first got the product, I put hot water inside to disinfect it, but after this process, the water bottle shrank and became deformed.
I completed the purchase transaction with Slip No: 00155229340262161224840064. Since I currently live in a different city, I haven't been able to contact the store or customer service.
Because the product became unusable in such a short time and after such a simple process, I request that the product cost be refunded to me.
Brand: Miniso Product: Harry Potter themed water bottle Purchase location: Adana M1 Real branch Purchase date: 11/01/2025 Issue date/status: Lid came off during first wash; product is now unusable Documentation: No receipt/invoice; transaction record available on credit card statement Store response...
On November 17, 2025, I purchased a BT21 licensed decorated plastic bottle with strap (520 ml) from the Miniso store at Mall of Istanbul. I bought the product for my children and washed it before first use, filled it with water, and gave it to them. However, when the kids dropped the water bottle fr...
On November 10, 2025, we left my daughter's water bottle at the Miniso store in Adana M1 Real mall, and despite calling the store for days afterward, the phones weren't answered, and when they were answered, I was told "It's not here."When I personally went to the store three days later, they told m...
On October 19, 2025, at 2:22 PM, while shopping at the Kadıköy Miniso store, a water bottle fell to the floor because the aisles between the shelves were too narrow. Even though only the bottle's cap was broken, the employees at the register stated that I needed to pay for the product and insistentl...
I placed an order with Miniso on October 25 (Order #50199), consisting of six items, which I received on October 28. However, the sizes are much larger than expected, and one item even arrived with conflicting size information on its tag and label. I would like to return part of my order. I tried c...
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