On 26/07/2025, I delivered my Mini Countryman to the Bodrum-Otomol service center due to a mainboard failure, and it has now been waiting there for about 45 business days. My car’s license plate number is 09H0237, and it is under warranty. Despite this, I have not been given a clear timeline for the part supply, and the process has been continuously delayed. I believe that a vehicle sold in Türkiye, even if it requires imported parts, should be repaired and supplied with spare parts within a reasonable time. However, throughout this process, no solution has been provided for the repair of my vehicle, and I have only been able to submit my complaints in writing without receiving a satisfactory explanation. I request that my grievance be resolved, either by refunding the cost of my vehicle or by providing me with a new one. Even if my car is eventually repaired, I do not intend to accept it. I demand that the necessary steps be taken to resolve my grievance as soon as possible.
For about a year now, my 2024 Mini Countryman E has been experiencing recurring mechanical issues. I have taken the vehicle to the authorized Kayseri inciroğlu service center multiple times, and many parts have been replaced at various points throughout this process. Although some issues were resolv...
I have a 2024 Mini Countryman. On the morning of November 21, I noticed that one of my tires was flat. By the time I reached the tire shop, the tire was completely shredded and needed to be replaced. However, neither 'Borusan Oto' nor 'Kosifler Oto' had the tire in stock, which is absolutely ridicul...
I took delivery of my 2025 Mini Countryman from the Borusan Avcılar dealership on November 6, 2025, brand new. A 7–8 months earlier, I had purchased another brand-new one with the same color and trim — the only difference was the wheel size. On both vehicles, the offer form clearly specified the 6C5...
I purchased a brand-new 2024 Mini Countryman Electric just a month ago, but it has been nothing but trouble. The car wouldn't charge on a 3-phase 11KW AC charger and required 15 hours for AC charging. I took it to Konya Köprülü Oto BMW Service, and after three days, they informed me the issue was du...
In July 2025, my Mini Countryman began having a steering issue where the wheel would catch and make noise. I took the vehicle to the Kosifler Mini Antalya Service Center. Their inspection indicated that there was dust buildup in the steering joint, which they cleaned, but the problem continued. Sin...
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