Midasbuy Payment Shows Unpaid After PUBG Mobile Purchase

On September 17, 2026, at around 11:09 AM, I purchased a subscription/package for PUBG Mobile through Midasbuy for approximately $8. The payment was charged to my Garanti BBVA debit card, and although the September 17, 2026 debit card transaction for approximately $8 is clearly shown in my bank's app, Midasbuy still shows the payment as “Unpaid,” and my subscription has not been activated.

Although I have reported this issue through both Midasbuy and the in-game support channels, I have not received any response so far. I request that this payment, which has already been approved by my bank, be properly processed in the Midasbuy system and that the relevant subscription be activated on my PUBG Mobile account, or that the payment amount be refunded to me.

I kindly request that this issue be resolved urgently and that I be provided with clear information regarding the status of my payment and subscription.