I’m writing to urgently request help regarding my MEXC account, which was registered using my Gmail address. I had already completed advanced KYC verification for that account, yet now I’m completely locked out. When I try to log in, the system says the account no longer exists, which makes absolutely no sense.
This is not a case of lost credentials—this is a verified account with my identity attached and funds still inside. I’ve done everything required for proper account verification. The account I’m currently using was opened via phone number, but I need access to my original KYC-verified account, not a secondary one.
MEXC, I’m asking for immediate assistance. I demand access to the account that is rightfully mine and a full explanation of why it suddenly became inaccessible. You’re holding on to my money, and your platform isn’t offering a clear recovery path. This is extremely alarming and unacceptable for a crypto exchange claiming to be secure and user-oriented.
I can’t log into my MEXC account, and it seems like my account has completely disappeared. I have no idea what happened, and I can’t reach anyone for help. There’s a chance my account was hacked, and I need to see my account activity to confirm this. I’ve searched everywhere for support, but there’...
I’m extremely disappointed with MEXC’s support. After resetting my phone without backing it up, I lost access to my Google Authenticator codes. As a result, I was locked out of all my crypto exchange accounts. Every other platform I contacted—without exception—responded promptly, verified my identit...
I’m completely locked out of my MEXC exchange account, and the platform’s recovery flow is broken. I forgot my password, so I tried the standard “Forgot Password” link. First it asks for a security verification code, then promises to send a reset link to my registered e-mail—[email protected]*—but noth...
I’m extremely disappointed with MEXC right now. My account was suddenly locked under the vague excuse of a "control mechanism," and since then, I haven’t been able to perform any actions—no trading, no withdrawals, nothing. What's worse is that I have no idea what’s happening with my funds. I’ve rec...
My MEXC account was recently hacked, and the attacker changed both the registered email address and phone number linked to the account. I immediately contacted MEXC support to report the breach and provided all required documentation to verify my identity. Despite doing everything on my end, I have ...