I Can’t Recover My Stolen MEXC Account After Email and Phone Number Were Changed

July 29, 2025 7:42 PM176

My MEXC account was recently hacked, and the attacker changed both the registered email address and phone number linked to the account. I immediately contacted MEXC support to report the breach and provided all required documentation to verify my identity. Despite doing everything on my end, I have not received any response for over a week.

This delay is extremely frustrating, especially since the security of my funds is at stake. I find it unacceptable that a platform handling sensitive financial data is so unresponsive during a serious account compromise.

I demand that MEXC urgently review my case, restore access to my account, and ensure the security of my assets. I’ve submitted everything they asked for—now it’s their turn to act.

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