Velat

Complaints(2)

Helppay Took ₺51.66 Without My Consent on June 3, 2025 and I Want a Refund

June 3, 2025 11:32 PM7

On June 3, 2025, an amount of ₺51.66 was withdrawn from my account by Helppay without my knowledge or consent. I never s...et up any automatic payment instructions, and I did not approve this transaction in any way. This payment was processed entirely without my awareness, and it’s unacceptable that su...

SunExpress App Issues and Missing Flight Records—No Resolution for 3+ Years

Velat

SunExpress Airlines

November 16, 2024 5:20 PM32

SunExpress continues to cause frustration with unresolved issues in its mobile app. After their 2020 app update, the sys...tem failed to record my flights for 2-3 years. Previously, 10 flights earned a free one, but now they require customers to manually register flights—a process they didn’t notify us...