On June 3, 2025, an amount of ₺51.66 was withdrawn from my account by Helppay without my knowledge or consent. I never set up any automatic payment instructions, and I did not approve this transaction in any way. This payment was processed entirely without my awareness, and it’s unacceptable that such unauthorized charges are being made.
I demand a full refund of the ₺51.66 that was wrongfully taken. If this issue is not resolved quickly, I will escalate the situation and report it to every relevant authority, including CİMER. I will also share this experience on other platforms to warn others.
This kind of reckless handling of users’ financial data and permissions must stop immediately. I expect a prompt and complete resolution.
On June 12, 2025, Helppay withdrew ₺49.99 from my credit card without my permission or any form of confirmation. I never approved this charge, never signed up for any service associated with Helppay, and received no notification before or after the transaction. I only found out by reviewing my credi...
On May 18, 2025, a charge of ₺229.99 was made to my credit card ending in 7935 by Helppay—without my knowledge, consent, or any form of approval. I never authorized this transaction, and I have not signed up for any service that would justify such a charge. I only discovered it after reviewing my ba...
On April 29, 2025, a transaction of ₺1,749.99 was made through Helppay from my Kuveyt Türk virtual card without my knowledge, consent, or even passwor...
I woke up this morning to find that Helppay had withdrawn ₺400 from my account without my consent. I never authorized this payment, and I’m shocked to see money being taken from me like this—especially after I had already completed my annual payment for the service. This kind of unauthorized charge...
Helppay has withdrawn money from my account without my knowledge or permission. On checking my bank statement, I saw that ₺99 was charged three separate times in a row—adding up to a total of ₺297. I never authorized these transactions, never subscribed to any service linked to Helppay, and certainl...
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