Mehmet

Verified

Member since November 2017

Complaints

Resolved

Booking.com Refuses Refund, Customer Service Unreliable

Mehmet

Booking.com

May 7, 2024 11:51 AM352

"Booking.com has refunded the amount that the hotel did not refund. Thank you for resolving my issue."

I made a reservation with a 100% refund policy on April 6th through Booking....com, but unfortunately, they are refusing to process the refund for the ca...

Booking.com Does Not Pay 100% Refundable Cancellation Fee

Mehmet

Booking.com

May 7, 2024 11:50 AM318

Booking.com does not refund 100% of the reservation charge. I have contacted them at least 20 times, and each time, a di...fferent operator answered the phone. Despite explaining the same story every time, I have still not received the refund. They always say it will happen this week, but it never does...