Andrey

Andrey

Verified

Member since July 2025

Complaints

Complaints Commented On

Pocket Wi-Fi Turkey Refund Denial

83

Hello, the problem is that I called the Etisalat office and reserved a Wi-Fi internet package, but they took 149.79 euro...

Pocket Wi-Fi Turkey Refund Denial
Pocket Wi-Fi Turkey Refund Denial
Pocket Wi-Fi Turkey Refund Denial
Pocket Wi-Fi Turkey Refund Denial
+4
Andrey
83

In July 2025, I hired PocketWifiTurkey to do the following: Not a refund None of that No answer to email NOTHING They also say on their website that they work with Turkcell, but that is not true. I didn't have internet when I got to Istanbul, so I had to go to an official Turkcell shop to buy it. It was cheaper there, by the way.

Pocket WiFi Turkey Took My Money and Never Delivered the Device or a Refund

45

Steer clear of Pocket WiFi Turkey, seriously! I rented a pocket WiFi device for my trip, but it didn't show up at all. I...

Andrey
45

I placed an order for a service with PocketWifiTurkey in July 2025: Refund not issued No device available No response to my email Absolutely nothing. Additionally, contrary to their assertions on the website, they are not affiliated with Turkcell. Upon my arrival in Istanbul, I found myself without internet access and had to visit an official Turkcell store to purchase a plan — which, interestingly, ended up being more affordable.